Outpatient Appointments Scheduler

ESHT; Hastings; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Hastings is seeking a full-time Appointments Booking Clerk to manage patient appointments at Conquest Hospital. The ideal candidate will possess excellent communication and IT skills, and the ability to work independently and in a team. This role includes delivering patient care support, operating between 8am and 6pm Monday to Friday with occasional weekend shifts. Comprehensive benefits such as NHS pension enrollment and onsite parking are provided.

Benefits

Staff development opportunities

NHS pension scheme

Access to onsite nurseries

Employee Assistance Programme

Qualifications

• Strong communication skills for coordinating patient appointments.
• Familiarity with IT systems and software.
• Ability to work independently and as part of a team.

Responsibilities

• Ring patients to agree on appointment dates.
• Perform telephone sessions according to departmental needs.
• Work within specified hours, including weekends.

Skills

Excellent communication skills

IT knowledge

Ability to work on own initiative

Teamwork

Ability to meet strict deadlines

Job description

A healthcare provider in Hastings is seeking a full-time Appointments Booking Clerk to manage patient appointments at Conquest Hospital. The ideal candidate will possess excellent communication and IT skills, and the ability to work independently and in a team. This role includes delivering patient care support, operating between 8am and 6pm Monday to Friday with occasional weekend shifts. Comprehensive benefits such as NHS pension enrollment and onsite parking are provided.