Outdoor Retail Shop Manager — Lead Sales & Service

Rohan Designs Ltd.; Springfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent outdoor retailer in Scotland seeks a Retail Shop Manager to lead a new concession in Gretna. The role involves driving sales, managing staff effectively, and ensuring high-quality customer service. Ideal candidates will have excellent retail management skills, preferably from the outdoor industry, along with strong communication and organizational abilities. Benefits include structured training, discounts, and a bonus scheme. This position promises a rewarding opportunity in an engaging retail environment.

Benefits

Structured training in sales and management

Access to in-house e-learning modules

Clothing allowance

50% discount on clothing

Staff Partnership programme

Pension scheme contributions

Life cover based on salary

Sales bonus scheme

Employee Assistance Scheme

Qualifications

• Proven retail management skills within a retail environment, ideally in the outdoor industry.
• Ability to motivate and train sales staff.
• Passion for outdoor travel adventure is advantageous.

Responsibilities

• Drive shop performance and maintain outstanding customer service.
• Reach and exceed sales targets.
• Organise and implement staff schedules.
• Train and motivate staff on sales procedures.
• Ensure high standards of merchandise organization.

Skills

Exceptional customer service skills

Excellent organisational skills

Attention to detail

Effective verbal and written communication skills

Ability to challenge others

Skills to train and delegate

Time Management Skills

Job description

A prominent outdoor retailer in Scotland seeks a Retail Shop Manager to lead a new concession in Gretna. The role involves driving sales, managing staff effectively, and ensuring high-quality customer service. Ideal candidates will have excellent retail management skills, preferably from the outdoor industry, along with strong communication and organizational abilities. Benefits include structured training, discounts, and a bonus scheme. This position promises a rewarding opportunity in an engaging retail environment.