Outdoor Retail Shop Manager - Drive Sales & Lead Team

ROHAN designs; Oakham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading outdoor retailer in Oakham is seeking a Retail Shop Manager to drive sales and maintain top-notch customer service standards. The role requires exceptional retail management skills, a passion for customer engagement, and the ability to support and train staff effectively. This position offers a competitive pay and benefits package, including structured management training and a clothing allowance.

Benefits

Structured training sales and management training

Access to in-house e-learning modules

Clothing allowance

50% discount on our clothing

Staff Partnership programme

Contributions to a Pension scheme

Life cover based on salary

Sales bonus scheme

Employee Assistance Scheme

Qualifications

• Retail Management skills gained within a retail environment, ideally in the outdoor industry.
• Passion for excellent customer service.

Responsibilities

• Driving sales through customer assistance.
• Organising store rotas and staff management.
• Training and motivating sales staff.
• Maintaining merchandise standards.
• Sharing product knowledge within the outdoor retail sector.

Skills

Exceptional customer service skills

Excellent organisational skills

Attention to detail

Effective verbal and written communication skills

Ability to challenge others

Skills to train and delegate effectively

Time Management Skills

Passion for outdoor travel adventure

Job description

A leading outdoor retailer in Oakham is seeking a Retail Shop Manager to drive sales and maintain top-notch customer service standards. The role requires exceptional retail management skills, a passion for customer engagement, and the ability to support and train staff effectively. This position offers a competitive pay and benefits package, including structured management training and a clothing allowance.