Outdoor Learning Centre Team Leader (Accommodation Included)

Outdoor Learning; Potters Bar; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Accommodation package offered

Free meals while working

Uniform provided

Staff facilities

Job summary

Outdoor Learning's Cuffley Active Learning Centre in Hertfordshire seeks a Customer Experience Manager (Team Leader) for a fixed-term seasonal role. You will lead a team of Senior & Outdoor Instructors, delivering high-quality outdoor activities while maintaining pastoral care and safeguarding standards.

The role involves coordinating staff training, supervising kit and facilities, and ensuring safe operations across residential and day sessions.

Qualifications

• No formal qualifications required, but experience with children is essential.
• Experience in bushcraft-based activities (fire building, shelter building, orienteering).
• Clean driving license held for at least 1 year.

Responsibilities

• Lead a team of Senior & Outdoor Instructors to deliver multi-activity sessions at the Cuffley Active Learning Centre.
• Manage kit stores, upkeep, checks, logs, and maintenance of kit and activity bases.
• Oversee arrivals/departures with the Centre Management Team, delegate roles, ensure safety procedures.

Skills

Bushcraft

Teamwork

Health & Safety

Interpersonal skills

Driving licence

Job description

Outdoor Learning's Cuffley Active Learning Centre in Hertfordshire seeks a Customer Experience Manager (Team Leader) for a fixed-term seasonal role. You will lead a team of Senior & Outdoor Instructors, delivering high-quality outdoor activities while maintaining pastoral care and safeguarding standards.

The role involves coordinating staff training, supervising kit and facilities, and ensuring safe operations across residential and day sessions.