Outdoor Education Instructor

London Youth; Wych Cross; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

39 days holiday per year

Real Living Wage baseline

Meals provided during shifts

Health Care Cash Plan

Employee Assistance Programme

Headspace app access

Charity Mentoring Network access

Accommodation on-site

Job summary

London Youth in Hindleap Warren is seeking an Outdoor Education Instructor to join the Operations team on a permanent full-time basis. You will deliver quality outdoor sessions to diverse groups and support centre operations, ensuring participant safety and high standards.

You will also supervise mealtime duties, manage the tuck shop, and remain on-site overnight for customer service and emergencies, with accommodation available on-site.

Qualifications

• First Aid qualification is required.
• Paddlesport qualification (e.g. Paddlesport Instructor or higher) is required.
• Climbing / High Ropes qualification (e.g. Climbing Wall Instructor, ERCA or higher) is required.
• Archery GB Instructor qualification is required.

Responsibilities

• Deliver activity sessions where trained and competent.
• Operate all activities according to Centre Operating Procedures and appropriate National Governing Body qualifications.
• Be a good role model and commit to delivering key session outcomes.
• Once trained, maintain activity equipment in good order, adhering to centre policy.

Skills

First Aid

Paddlesport

Climbing/High Ropes

Archery GB Instructor

Job description

Outdoor Education Instructor

Department: Operations

Employment Type: Permanent - Full Time

Location: Hindleap Warren

Reporting To: Chief Instructor

Compensation: £29,375 / year

Description

We are committed to providing top-quality outdoor learning experiences to our visitors and all staff play an active part in achieving that aim.

We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.

What you will be doing

Instructional work with clients

• Deliver activity sessions where trained and competent.
• To operate all activities according to Centre Operating Procedures and appropriate National Governing Body qualifications.
• To be a good role model.
• Committed to the delivery of key session outcomes.
• Once trained - maintain activity equipment in good order, complying with Centre policy and best practice within the industry.

Duty Instructor role

• Supervise residential groups in mealtime cleaning duties.
• Run the tuck shop as required.
• Maintain an overnight onsite presence (special accommodation provided) for customer service / in case of emergency.
• Some cleaning duties.

What you bring to the role

Knowledge, Experience & Skills

• Previous experience and continued motivation for working with young people.
• An understanding of the importance of quality customer service and experience.
• An understanding of the value of outdoor education.
• Previous experience of working in outdoor centres.
• Experience of working with a range of different young people with different backgrounds and needs.

Attributes and Behaviours

• Collaborative team player, strong communicator, and a willingness to work effectively with others.
• Able to work independently, demonstrating proactivity and initiative.
• Good work ethic with a practical and dynamic approach to work.
• A composed demeanour, able to keep calm under pressure and solve problems when they arise, efficiently and effectively.
• Absolute commitment to the principles of equality, diversity, and inclusion.
• Awareness of the issues of living and working together or previous experience of sharing living space with others.
• Reflect our inclusive culture in your day‑to‑day work and support health & safety and safeguarding culture in your interactions with colleagues.
• Follow our organisation's anti‑racism principles and practices.

You will be able to demonstrate our values of being:

• Ambitious
• Collaborative
• Inclusive
• Accountable

Qualifications

• First Aid Qualification
• Paddlesport Qualification (e.g. Paddlesport Instructor or higher)
• Climbing / High Ropes Qualification (e.g. Climbing Wall Instructor, Traditional ERCA or higher)
• Archery GB Instructor

Why work at Hindleap Warren

• Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
• Entry level salary is based on Real Living Wage, set by the living wage foundation.
• We will continue to support you in working towards industry qualifications and your ongoing professional development.
• Catered meals provided while working when the kitchen is serving young people in residence.
• Health Care Cash Plan.
• Access to the Employee Assistance Programme for you and your family.
• Access to the Charity Mentoring Network, as a mentee or mentor.
• Access to the 'Headspace' app for you and your family.
• Generous maternity/partner/adoptive/shared parental leave.
• Accommodation is available on site a charge, variable in line with the Government's set NMW accommodation offset rate. Rooms are single occupancy with shared living spaces.