Outbound Sales Agent

Albert Miles Removals; Gateshead; Remote; GBP 40,000 - 60,000; Full time

Job summary

A dynamic removal service in Gateshead is seeking an enthusiastic Outbound Sales Agent. This role involves making outbound calls, managing leads, and working within a supportive team. The position offers competitive pay, a commission structure, and flexibility in work schedule. Ideal candidates should have excellent communication skills and a positive attitude, with sales experience being a bonus. Initially, you will work from home before transitioning to a new office in Team Valley.

Benefits

Competitive pay

Commission structure

Flexible shift pattern

Supportive team environment

Opportunities for growth

Qualifications

• Great communication skills and a positive, can-do attitude.
• Confident speaking with people over the phone.
• Organised and reliable, with good attention to detail.
• Comfortable using computers and learning new systems.
• Self-motivated and eager to succeed in a target-driven environment.

Responsibilities

• Making outbound calls to new and existing customers.
• Building great relationships and providing helpful experiences.
• Managing and following up on leads.
• Working towards realistic sales targets.
• Keeping systems updated with accurate notes.
• Collaborating with teammates.

Skills

Communication skills

Positive attitude

Organisational skills

Reliability

Attention to detail

Self-motivation

Job description

Job Title: Outbound Sales Agent
Location: Start from Home - Moving to Our New Office in Team Valley
Job Type: Full-Time - Shift Pattern (Including Weekends)

About the Role

We're on the lookout for a confident, enthusiastic, and driven Outbound Sales Agent to join our growing team! You'll start by working from home, but as we continue to expand, you'll move into our brand-new office in Team Valley. This is a fast-paced, people-focused role where you'll be speaking with potential customers, managing leads, and helping them find the right solutions for their needs. If you love chatting to people, hitting goals, and want a role where no two days are the same — this could be the perfect fit for you.

Our business operates 7 days a week, so flexibility is key. You'll work on a shift pattern that may change seasonally depending on business needs — but you'll always know your schedule in advance.

What You'll Be Doing

• Making outbound calls to new and existing customers to promote our services and offers.
• Building great relationships and providing a friendly, helpful experience every time.
• Managing and following up on leads to grow your sales pipeline.
• Working towards realistic, achievable sales targets — with commission up for grabs when you hit them!
• Keeping our systems up to date with accurate notes and customer details.
• Working closely with your teammates to share ideas and celebrate wins.

What We're Looking For

• Great communication skills and a positive, can-do attitude.
• Confident speaking with people over the phone.
• Organised and reliable, with good attention to detail.
• Comfortable using computers and learning new systems.
• Self-motivated and eager to succeed in a target-driven environment.
• Previous sales experience is a bonus, but not essential — if you've got the right attitude, we'll give you the training and support to thrive!

What You'll Get

• Competitive pay plus a great commission structure.
• The chance to work from home initially, then join a fun, supportive office team in Team Valley.
• Flexible shift pattern that may change seasonally.
• A friendly, down-to-earth team that loves to celebrate success.
• Opportunities to grow as the business continues to expand.

How to Apply

Think you've got what it takes? Send your CV and a short cover letter. We'd love to hear from you.