Outbound Sales Advisor - Warm Leads

Higham and Higham Limited; Brighton; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading office supplies retailer in Brighton is looking for an experienced Outbound Sales Advisor. This role offers a basic salary of £28,000 and the potential to earn up to £36,000 with bonuses. You will engage with customers who have already expressed interest, ensuring no cold calling. Ideal candidates will have at least one year of telesales experience and possess strong communication skills. Opportunities for growth and a supportive team culture are part of the package.

Benefits

Competitive salary with annual reviews

30 days annual leave

Death in service insurance

Pension

Long service cash rewards

Cycle to work scheme

Discounted gym memberships

Staff discount on products

Cash rewards for staff referrals

GP access and mental health support

Yearly flu vaccinations

Free parking

Team building events

Casual dress

Qualifications

• One year or more in an outbound telesales role.
• Natural positive communicator and people person.
• Able to multitask and solve problems.

Responsibilities

• Speak directly with customers, offering advice on products.
• Accurately maintain documentation and databases.
• Hit targets and earn bonuses while contributing to team success.

Skills

Outbound telesales experience

Positive communication

Problem-solving skills

Multitasking

Confident and enthusiastic

Team player

Attention to detail

IT literacy

Negotiation skills

Tools

Excel

Job description

About the Role

Join Our Winning Team as an Outbound Sales Advisor!

Ready to take your sales career to the next level? We're on the lookout for passionate, experienced Outbound Sales Advisors to join our thriving team. No cold calling, just rewarding conversations and monthly bonuses to boost your earnings!

We offer a highly competitive basic salary of £28,000 plus unlimited commission with an average OTE of up to £36,000 per annum.

Why You’ll Love This Role:

• Warm Leads Only: All your calls are with customers who’ve already reached out to us—no cold calling required!
• Unlimited Bonus Potential: Realistic targets, achievable goals, and a clear path to earning generous bonuses each month.
• Dynamic Conversations: From helping individuals find the perfect product to advising large businesses on their needs, no two calls are the same.
• Close the Deal: Use your natural charm, backed by expert training, to remove doubts, provide advice, and secure the sale.

What We Offer:

• In-depth Training: We’ll set you up for success with all the tools and knowledge you need to excel.
• Career Growth: Be part of a supportive team that invests in your development and opens doors to senior roles.
• Great Location: Work on-site at our friendly Crewe office with a fantastic team culture.

Job Opportunity

Your Day-to-Day:

• Speak directly with our customers, offering expert advice and showcasing our fantastic range of own-branded ink and toner products whilst building strong relationships.
• Accurately maintaining documentation and databases
• Hit your targets, earn your bonuses, and feel the excitement of contributing to a growing, successful team!

Hours of work are a choice of two shifts

Monday-Friday 08:50am-17:20pm

or

Monday-Thursday 09:00am-19:30pm

Your future starts here—apply now and let’s achieve great things together!

Essential Skills

• Experience of one year or more in an outbound telesales role
• A natural positive communicator, a real people person!
• Problem solver, helpful nature
• Able to multitask
• Confident and enthusiastic with a friendly disposition
• Team player
• Positive ‘can do’ attitude
• Attention to detail, high levels of accuracy
• Competent with Excel
• IT literate
• The ability to actively listen, influence and negotiate with customers

About Company

Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies. through our Cartridge People Brand.

Part of a highly successful Europe-wide group with a turnover in excess of £400m, based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers. These high-quality printer consumables are either newly released original products or ink and toner cartridges which are compatible with an original product.

We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low cost alternative for our business and domestic customers alike.

Cartridge People is the number one retailer of compatible printer cartridges with over 1,000,000 sold every year. We pride ourselves on our award-winning customer service and top quality Own Brand ink and toner cartridges that have helped businesses and households all over the UK cut down on their printing costs.

123-3D.co.uk are the UK-based specialist 3D printing experts, offering the biggest range of 3D printers, filaments and accessories in the UK at the best prices, guaranteed!

Benefits

• Competitive salary with annual salary reviews
• 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
• Death in service insurance at 3 x annual salary
• Pension
• Generous long service cash rewards from 5 years of service
• Cycle to work scheme
• Discounted Gym Memberships
• Staff discount on products
• Staff referral scheme with cash rewards
• GP access and mental health counselling support
• Yearly flu vaccinations
• Specsavers vision/ eye care
• Free parking with easy access to rail and bus routes
• Fun and exciting social and team building events
• Casual dress