Outbound Sales Account Manager

The Channel Recruiter; Nottingham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading sales recruitment firm in Nottingham is seeking an Outbound Sales Account Manager to drive proactive sales initiatives. The ideal candidate will thrive in a target-driven environment and possess strong communication skills. This hybrid role includes making outbound calls, managing customer orders, and collaborating with marketing teams. Attractive benefits include private healthcare and performance-linked commission.

Benefits

Private Healthcare

Pension

25 days holiday, rising to 30 over 5 years

Group Life Insurance

Income Protection

Gym Discounts

Free Fuel Fridays

Employee of the Quarter

Employee Referral program

Qualifications

• A positive attitude and willingness to learn.
• Previous sales or customer-facing experience is desirable.
• Knowledge of IT products or technology sales is a plus.

Responsibilities

• Make proactive outbound calls to customers to uncover new opportunities.
• Support and re-engage existing or inactive accounts through great communication.
• Prepare accurate quotes and manage customer orders efficiently.
• Maintain up-to-date records and pipeline information within the CRM system.
• Work closely with internal teams, marketing, and vendors to deliver campaigns.
• Provide excellent service and ensure customer expectations are met every time.

Skills

Strong communication and relationship-building skills

Organised and proactive

Motivated in a target-driven environment

Job description

Overview

JOB TITLE: Outbound Sales Account Manager

SALARY: £25,000 + £5,000 commission

Location: Nottingham (Hybrid work)

SETTING: Monday - Wednesday office, Thursday - Friday (Work from Home)

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Are you someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering a great customer experience?

We're looking for an Outbound Sales Account Manager to join our Nottingham team - an opportunity for someone motivated, organised, and commercially minded to develop within a supportive and rewarding environment. This role involves working closely with our Marketing and Vendor partners to run targeted campaigns that promote key products and services. You'll play a vital role in managing the full sales process - from proactive outbound calls and quoting through to CRM updates and order management.

Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Responsibilities

• Make proactive outbound calls to customers to uncover new opportunities
• Support and re-engage existing or inactive accounts through great communication
• Prepare accurate quotes and manage customer orders efficiently
• Maintain up-to-date records and pipeline information within the CRM system
• Work closely with internal teams, marketing, and vendors to deliver campaigns
• Provide excellent service and ensure customer expectations are met every time

Requirements

• A motivated individual who enjoys a fast-moving, target-driven environment
• Strong communication and relationship-building skills
• Organised, proactive, and confident managing multiple priorities
• A positive attitude and willingness to learn
• Previous sales or customer-facing experience is desirable, but not essential
• Knowledge of IT products or technology sales is a plus

We're proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

KEYWORDS: Sales, Outbound, Inside Sales Executive, B2B, Internal Sales, Proactive sales, relationship building, target driven, KPI focused, Account Management