Outbound Product Manager

IFS; Staines-upon-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Staines-upon-Thames is seeking an Outbound Product Manager (Agentic AI) to enhance customer interactions with Digital Workers. This role involves collaboration across teams, driving agent creation, prototyping workflows with LLMs, and advocating for customer needs. The ideal candidate has a strong technical background and experience in product management, focusing on scalable solutions for enterprise customers.

Qualifications

• Experience in product management or a similar role.
• Strong technical background with LLM technology.
• Ability to translate customer needs into scalable solutions.

Responsibilities

• Collaborate cross-functionally with teams.
• Drive the full lifecycle of agent creation.
• Experiment and prototype new workflows.
• Conduct discovery sessions to analyze existing capabilities.
• Build tailored workflows based on customer feedback.
• Lead proof-of-concept pilots.

Skills

Cross-functional collaboration

Product lifecycle management

Prototyping with LLMs

Customer advocacy

Process analysis

Platform evangelism

Job description

We are seeking an Outbound Product Manager (Agentic AI) who will play a key role in shaping how customers experience and adopt our Digital Workers. This is a hands‑on role for someone passionate about building the bridge between cutting‑edge LLM technology and real‑world enterprise use cases.

• Collaborate cross-functionally with product, engineering, and go-to-market teams to design and deliver custom agents for enterprise customers.
• Drive the full lifecycle of agent creation - from discovery and design to testing, optimization, and deployment.
• Experiment and prototype new agentic workflows using LLMs, APIs, and contextual data frameworks.
• Contribute to product strategy by identifying patterns, reusable capabilities, and opportunities that inform the Loops roadmap.
• Act as a customer advocate, translating real-world needs into scalable product features and solutions.
• Balance speed and rigor - move fast to prototype but maintain high standards of reliability, safety and explainability.
• Technical Discovery & Scoping: Assess prospect's business and technical requirements, including existing tools, workflows, data architecture, and integration needs to ensure IFS Loops can deliver against their objectives
• Process Analysis: Conduct discovery sessions on current platform capabilities, identifying and quantifying pain points while demonstrating the measurable impact of Loops' solutions
• Custom Solution Development: Build tailored agentic workflows for prospects, lead feedback sessions, and iterate based on customer requirements to achieve optimal results
• Proof-of-Concept Leadership: Design and execute POC pilots that validate technical feasibility and demonstrate value through real-world implementations
• Platform Evangelism: Collaborate directly with prospects to showcase the power of Loops Agentic platform, guiding them through evaluation and testing of integration use‑cases