Outbound Customer Sales Advisor

GoFibre; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A broadband company in Scotland seeks a motivated Outbound Customer Sales Advisor. In this dynamic role, you will engage potential customers and promote services through cold calls and emails. Your main goals include generating leads and converting prospects into long-term customers while meeting and exceeding sales targets. A positive attitude and competitive edge are essential for success. Join a diverse and inclusive team dedicated to delivering exceptional service and fostering professional growth.

Benefits

31 days holiday

Discounted gym membership

Enhanced pension

Private healthcare

Employee wellbeing support

Career coaching

Qualifications

• Motivated and results-driven personality.
• Ability to handle objections confidently.
• Experience in sales is advantageous.

Responsibilities

• Engaging with customers to identify their needs.
• Handling objections and closing sales.
• Meeting and exceeding sales targets.
• Keeping accurate records of calls and following up on leads.

Skills

Positive attitude

Competitive edge

Job description

Working hours: 37.5 hours per week, Monday to Friday between 9am – 8pm, and Weekends 9am – 5pm, on a rotational shift pattern.

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future‑proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top‑notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360° views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work‑life balance and wellbeing.

THE TEAM

We’re looking for a motivated and results‑driven Outbound Customer Sales Advisor to join our team! In this dynamic role, you will be responsible for reaching out to potential customers through cold calls and emails. Your primary objective will be to generate new leads, promote our products and services, and convert prospects into long‑term customers.

WHAT YOU WILL BE WORKING ON

• Engaging with customers to identify their needs, and pitch Gofibre's packages
• Handling objections and confidently closing sales
• Meeting and exceeding sales targets with a driven mindset
• Keeping accurate records of calls and follow up on leads

WHAT YOU WILL BRING TO THE ROLE

• A positive attitude and a competitive edge

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best‑in‑class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!