Out-of-Hours Travel Operations Lead – Remote

Rockpool Recruitment; Leeds; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading travel management company is seeking an Out of Hours Manager to oversee a dedicated team ensuring seamless service for business travel. Responsibilities include managing consultants during off-hours, handling urgent itineraries, and producing performance reports. Candidates should have leadership experience in business travel and strong GDS knowledge. This full-time position offers remote work after training in Hampshire and competitive salary with benefits.

Benefits

Company benefits

Qualifications

• Proven leadership experience in a business travel environment.
• Strong GDS knowledge (Galileo, Amadeus, or similar).
• Excellent communication and organisational skills.

Responsibilities

• Manage a team of out-of-hours consultants.
• Handle complex reissues and urgent itineraries.
• Produce accurate MI reports to improve performance.

Skills

Leadership in business travel

GDS knowledge (Galileo, Amadeus)

Decision-making skills

Communication skills

Organizational skills

Job description

A leading travel management company is seeking an Out of Hours Manager to oversee a dedicated team ensuring seamless service for business travel. Responsibilities include managing consultants during off-hours, handling urgent itineraries, and producing performance reports. Candidates should have leadership experience in business travel and strong GDS knowledge. This full-time position offers remote work after training in Hampshire and competitive salary with benefits.