Out-of-Hours Travel Operations Lead

Travel Trade Recruitment Limited; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading travel management company in the United Kingdom is seeking a Business Travel Out of Hours Manager who will be responsible for leading travel operations outside standard business hours, managing a dedicated team, and ensuring service excellence. The ideal candidate will have experience in Business Travel Management and commitment to outstanding customer service, along with strong leadership skills. This role emphasizes performance management and producing insightful reports for senior executives.

Qualifications

• Proven background in Business Travel Management and troubleshooting.
• Passionate about delivering outstanding customer service.
• Experience in managing team performance and wellbeing.

Responsibilities

• Lead hands-on operational aspects of travel management.
• Motivate and manage the out-of-hours team effectively.
• Produce insightful reporting for senior executives.

Skills

Business Travel Management

Customer Service

Team Leadership

Performance Management

Job description

A leading travel management company in the United Kingdom is seeking a Business Travel Out of Hours Manager who will be responsible for leading travel operations outside standard business hours, managing a dedicated team, and ensuring service excellence. The ideal candidate will have experience in Business Travel Management and commitment to outstanding customer service, along with strong leadership skills. This role emphasizes performance management and producing insightful reports for senior executives.