Out of Hours Support and Security Staff. Job in West Bromwich Education & Training Jobs

BLACK COUNTRY WOMEN'S AID; West Bromwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charity organization in West Bromwich is seeking Out of Hours Support and Security Staff on bank shifts. The role involves supporting clients within domestic abuse refuge accommodation, ensuring safety and security. Applicants should have excellent interpersonal skills and be under 30 years of age. The position offers a pay rate of £12.21 per hour.

Qualifications

• Excellent interpersonal skills.
• Empathy and a hardworking attitude.
• Under 30 years of age.

Responsibilities

• Support clients and their children within domestic abuse refuge accommodation.
• Ensure accommodation is fit for purpose, meets health and safety requirements.
• Maintain and uphold security measures of accommodation sites.

Skills

Interpersonal skills

Empathy

Hardworking attitude

Job description

Black Country Women’s Aid

Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.

Accommodation Services

• 24‑hour access refuge accommodation for victims of domestic abuse (women and children only)
• Dispersed accommodation for victims of domestic abuse (women, children, male victims) across the borough
• Resettlement support post‑departure from domestic abuse accommodation services
• Victim safety adviser post‑departure from domestic abuse accommodation services
• Community services group activity
• Safe house for victims of modern‑day slavery (women and children only)
• Dispersed accommodation for victims of modern‑day slavery (women, children, male victims) across the borough
• Counselling services (part of BCWA Community services)

Domestic Abuse Accommodation Service

BCWA provides 24-hour emergency accommodation for victims of domestic violence and abuse in need of temporary safe accommodation. The service manages 41 units of accommodation in various locations of the Black Country, ranging from houses in multiple occupation, individual flats and houses, as well as group schemes. The dedicated team provides bespoke, client‑led support to empower survivors of abuse to gain confidence and make informed choices.

Job Role

Job Title: Out of Hours Support and Security Staff Position type: Bank shifts Salary: £12.21 p/h (in line with minimum wage) Shift pattern: Weekend shifts – Saturday day, Saturday night, Sunday day and Sunday night (night shifts are 4.30 pm‑9.30 am, day shifts are 9 am‑5 pm) Closing date: 28 October 2025 All interviews will be held via Microsoft Teams

Responsibilities

• Support clients and their children within domestic abuse refuge accommodation.
• Ensure accommodation is fit for purpose, meets health and safety requirements and is safe at all times.
• Maintain and uphold security measures of accommodation sites in line with agreed procedures/protocols.
• Engage with stakeholders and clients at all levels.
• Display empathy, excellent interpersonal skills and a hardworking attitude.

Qualifications

• Excellent interpersonal skills.
• Empathy and a hardworking attitude.
• Under 30 years of age.

Additional Information

CVs will not be accepted.

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.

Employment Checks

• Right to work in the UK
• Under Section 8 of the Asylum and Immigration Act, we ensure that we do not employ anyone illegally.
• DBS checks at the relevant level.

References

• A professional from your centre of study (e.g. teacher, lecturer or headteacher)
• GP or health visitor
• A character reference from a person who knows you
• A civil servant from a government agency
• A bank manager

DBS

All positions are subject to DBS checks at the relevant level.