Out of Hours Services Manager

The Phoenix Collegiate; West Bromwich; On-site; GBP 27,000 - 32,000; Full time

Job summary

A local educational institution in West Bromwich is seeking a full-time Services Manager to enhance the Site Management Team. The successful candidate will manage the site outside normal hours, oversee lettings, and promote facilities to the community. Strong customer service and communication skills are essential, with availability during weekends and evenings required. The role supports our efforts to develop first-class amenities for the community.

Qualifications

• Ability to work out of hours including evenings and weekends.
• Experience in promoting facilities within the community.

Responsibilities

• Manage the site out of hours, overseeing lettings.
• Promote facilities to community groups, clubs, and societies.
• Ensure existing customers are well looked after.

Skills

Excellent customer service skills

Strong communication skills

Self-motivated

Confidence to manage site independently

Job description

Job Summary

Salary: Band D: £27,254 - £31,022 per annum

Hours: 37 per week, worked over weekdays and weekends

Location: The Phoenix Collegiate, Clarkes Lane, West B71 2BX

Contract: Permanent

Responsibilities

We are looking for a self-motivated and enthusiastic individual with excellent customer service and communication skills, to join our existing Site Management Team. Following completion of our new school premises, grounds and community spaces, our first-class sports and activities facilities continue to be developed, offering additional excellent amenities to the wider community. The School is therefore looking to enhance our Site Management Team by appointing a full-time Services Manager who will be responsible for managing the site out of hours, overseeing our lettings. You will be expected to look after our existing customers whilst proactively promoting our facilities to groups, clubs and societies within the local community, in order to secure bookings and maximise the use of our fantastic amenities.

The post holder must be available to work outside normal school hours as well as during the standard school day, in order to be present when premises are in use – mainly during weekends but also including evenings. The role also requires someone with the confidence, ability and presence to run the school site on their own.

Additional Information

Consideration will be given to candidates wishing to apply to work on a part-time basis. Where this is the case, candidates should make clear their preference for reduced hours on their application form, stating the number of hours they wish to work.

If you would like to discuss the requirements of this role, please call the school on 0121 588 8384 extension 347 or mobile number 07969 647992 and ask for Brian Webb.

Phoenix is committed to the protection and safety of its students. An enhanced DBS will be required s part of wider recruitment clearance checks