Order Processor

Porterhouse Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency in the UK seeks an experienced Order Processor to join a growing team in the fenestration industry. This full-time, permanent position involves preparing estimates and processing orders for aluminium windows, doors, and bi-folding systems. The ideal candidate should be detail-oriented, have communication skills, and experience with pricing software like Logikal is preferred. A supportive environment for career growth is offered.

Qualifications

• Strong attention to detail with a focus on accuracy.
• Ability to prioritise and manage multiple tasks.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare accurate estimates and process orders for windows and doors.
• Analyse enquiries and ensure quotations match specifications.
• Liaise with estimators to resolve queries and discrepancies.

Skills

Attention to detail

Communication skills

Organizational skills

Data entry

Customer service

Tools

Logikal

Job description

Job Description

Job Overview

We are seeking an experienced Order Processor to join a busy and growing team within the fenestration industry. This is a full-time permanent role offering the opportunity to build a long-term career in a supportive and professional environment. The ideal candidate will have previous experience producing quotations for trade residential or commercial projects using bills of quantities and technical drawings. Experience with pricing software such as Logikal is highly desirable; however training can be provided.

Roles and Responsibilities

• Prepare accurate estimates and process orders for aluminium windows, doors and bi-folding systems
• Analyse enquiries, identify customer requirements and ensure quotations match specifications
• Liaise with estimators to resolve queries and discrepancies
• Implement customer modifications prior to production scheduling
• Confirm orders with customers ensuring all missing information is clarified and updated
• Process jobs in line with agreed timelines following customer sign-off
• Assign appropriate lead times based on order specifications (quantity, colour, system)
• Handle customer queries regarding amendments and provide timely resolutions
• Review new jobs daily from estimators and input data into job tracking systems
• Check quotations against original enquiries and processed details before issuing order confirmations
• Forward confirmed orders to purchasing and fabrication teams
• Export profiles accessories glass and panel sizes and CNC files for manufacturing

Skills and Experience

• Strong attention to detail with a focus on accuracy
• Ability to prioritise, organise and manage multiple tasks simultaneously
• Excellent communication skills both written and verbal
• Confident working to deadlines in a fast-paced environment
• IT literate with experience using industry-specific software (Logikal desirable)
• Must be eligible to work in the UK and available for on-site work

Key Skills

• Loan Processing
• Typing
• Data Entry
• Customer Service
• Organizational skills
• Basic Math
• Computer Skills
• Fraud
• Microsoft Outlook
• 10 Key Calculator
• Fair Housing Regulations
• Food Processing

Details

• Location: Watford, Hertfordshire
• Employment Type: Full Time
• Experience: years
• Vacancy: 1