Order Processing Sales Support Customer Services

Silchester Associates Ltd; Alton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency based near Alton is seeking a Customer Services / Order Processing Administrator. The position involves handling customer queries, processing orders, and working within a small team. This role offers a flexible schedule with potential for remote work one day per week. Candidates must reside within 30 minutes of Alton and have strong communication skills. Interested individuals are encouraged to apply by contacting the agency directly.

Qualifications

• Experience in a customer service role.
• Comfortable working with a computer-based system.
• Interest in healthcare is an advantage.

Responsibilities

• Answer customer calls and address questions.
• Process orders and invoices.
• Work collaboratively in a small team.

Skills

Excellent phone voice

Diplomacy and tact

Customer service orientation

Job description

Customer Services / Order Processing Administrator

We are recruiting for a new role with a client in the healthcare marketplace, based just north of Alton in Hampshire. The role is to work as a member of a small (but growing) team of 5 customer services / office administration people.

Responsibilities include answering incoming customer calls, addressing customers questions around products, deliveries and services as well as processing orders and invoices. As a person, you will have an excellent phone voice, understand the importance of happy customers, and know that diplomacy and tact are key to the backbone of a strong sales department. An interest in working within healthcare would be an advantage. You will also be comfortable working with a computer based system.

The role is office based, 9-5, but for the right person there is a degree of flexibility and potential to be set up to work from home for 1 day per week. To apply, you must live within 30 minutes travel of Alton in Hampshire.

If this appeals, please call to introduce yourself to Sarah Waring at Silchester Associates on 07887 855 352 or email your CV and a brief cover note to: [e-mail]