Order Processing Clerk

Fresh Start Recruitment (UK) Ltd; Mansfield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency in the UK is seeking a part-time Order Processing Clerk to join their customer service team in Mansfield. The role involves processing and chasing customer orders, creating quotes, and ensuring smooth communication between production and customers. Candidates should have a proactive attitude and previous relevant experience. The position offers a pay of £12.60 per hour.

Qualifications

• Previous experience within a similar role is essential.
• Show good problem-solving skills and be able to identify solutions.
• Able to work well on an individual basis as well as part of a team.

Responsibilities

• Supporting and managing the team to create quotes and ordering samples.
• Inputting data to ensure customer information is maintained.
• Providing a link between production, suppliers, and customers.

Skills

Attention to detail

Self-motivated

Problem-solving skills

Relationship building

Experience in similar role

Influencing skills

Proactive attitude

Job description

Ref 11082

Order processing clerk

Temp role until end of January 2026 with a view of being extended after this period

Part time hours 9.00am - 3.00pm

Mansfield, Nottinghamshire

£12.60 per hour depending on experience

You will be part of the customer service team processing and chasing customer orders this is a key role within the organisation, ensuring that clients' expectations are exceeded.

We are looking for a candidate who shows a genuine can‑do attitude and the ability to listen and digest information.

Key Responsibilities

• Supporting and managing the team to create quotes, ordering samples and following up on customer quotations.
• Inputting data to ensure customer information is maintained.
• Providing a link between production, suppliers and the customer to ensure that the agreed upon deadline is met.
• Liaising with team members to provide support in maintaining, growing and developing accounts.
• Proactively creating a rapport with customers to become their trusted advisor to develop accounts.

Skills and Experience

• Ability to work to be consistently accurate and demonstrate an attention to detail while working to a high standard.
• Self‑motivated, able to work well on an individual basis as well as part of a team.
• Show good problem‑solving skills and being able to identify a solution in a fast‑moving environment.
• Able to take in information whilst building upon stable relationships.
• Previous experience within a similar role is essential.
• Influencing skills, able to gain commitment from others within the team to deliver and from clients to meet their requirements.
• Proactive attitude, finding the best options for the client and seeing the projection through to completion.

This vacancy is being advertised by Fresh Start Recruitment.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.