Order Processing Administrator Customer Services Specialist

Silchester Associates Ltd; Alton; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A client in the healthcare marketplace is seeking a Customer Services / Order Processing Administrator based near Alton. You will answer customer calls, address inquiries about products and services, and process orders. The role is office-based but offers some flexibility for remote work. Ideal candidates will have excellent communication skills and a customer-focused attitude. Interested individuals should apply within 30 minutes travel of Alton.

Qualifications

• Experience in customer service or office administration.
• Interest in working within healthcare is an advantage.
• Comfortable working with a computer based system.

Responsibilities

• Answer incoming customer calls.
• Address customer questions around products and services.
• Process orders and invoices.

Skills

Excellent phone voice

Diplomacy and tact

Customer service knowledge

Job description

Customer Services / Order Processing Administrator

We are recruiting for a new role with a client in the healthcare marketplace, based just north of Alton in Hampshire. The role is to work as a member of a small (but growing) team of 5 customer services / office administration people.

Responsibilities include answering incoming customer calls, addressing customers questions around products, deliveries and services as well as processing orders and invoices. As a person, you will have an excellent phone voice, understand the importance of happy customers, and know that diplomacy and tact are key to the backbone of a strong sales department. An interest in working within healthcare would be an advantage. You will also be comfortable working with a computer based system.

The role is office based, 9-5, but for the right person there is a degree of flexibility and potential to be set up to work from home for 1 day per week. To apply, you must live within 30 minutes travel of Alton in Hampshire.

If this appeals, please call to introduce yourself to Sarah Waring at Silchester Associates on 07887 855 352 or email your CV and a brief cover note to: [e-mail]