Order Management Specialist (German Speaking)

Danaher; Little Chalfont; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global science and technology company located in Little Chalfont is seeking an Order Management Specialist. You will process customer orders, track deliveries, and resolve issues to improve On Time Delivery. The ideal candidate is fluent in English and German, has experience with ERP systems, and possesses a high school diploma or equivalent experience. Join our team to make a real difference in life sciences and biotechnology.

Benefits

Health care program

Paid time off

Comprehensive benefits

Qualifications

• Multiple years of relevant work experience in a fast-paced Order Management role.

Responsibilities

• Process customer orders in compliance with company policies.
• Track orders to delivery and solve delivery issues.
• Attend daily meetings to drive key metrics improvements.

Skills

Fluent in English

Fluent in German

Experience with ERP systems

MS Office proficiency

Education

High school degree or equivalent

Tools

Oracle ERP

Salesforce CRM

Job description

Overview

EXCITING CAREER OPPORTUNITY AWAITS. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives and we are united by a shared commitment to innovate for tangible impact.

As Order Management Specialist, you will be responsible for processing customer orders efficiently while adhering to company policies and tracking orders through delivery, resolving issues to improve On Time Delivery (OTD).

This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located near Amersham, UK.

Responsibilities

• Process customer orders in compliance with company policies and standard operating procedures.
• Track orders to delivery, problem-solve delivery issues and strive for continuous improvement of the OTD (On Time Delivery) metric.
• Attend daily Visual Daily Management meetings with the rest of the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.

Qualifications

• Fluent in English and German.
• Experience with ERP systems such as Oracle and CRM systems such as SFDC, as well as MS Office products including Word, Excel, and Outlook.
• High school degree (or equivalent experience) with multiple years of relevant work experience in a fast-paced Order Management role.

Benefits

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at the Danaher Benefits Info page.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.