Order & Customer Success Coordinator

Enlist Recruitment; Gloucester; On-site; GBP 27,000; Full time

Job summary

A leading business supplies firm is looking for a Sales Coordinator in Gloucester. You'll play a vital role in ensuring clients receive excellent service from their first interaction to delivery. Responsibilities include processing orders, engaging with departments, and managing customer enquiries. The ideal candidate is flexible and motivated, aiming for career growth. The position offers a basic salary of up to 27,000, private health insurance, and 25 days holiday.

Benefits

25 days holiday

Private health insurance

Qualifications

• Must be flexible and adaptable.
• Dedicated to helping the company achieve its objectives.
• Self-motivated, positive, confident, and self-assured.

Responsibilities

• Process customer orders, enquiries, and aftersales requirements with precision.
• Engage with various departments to resolve issues and ensure seamless operations.
• Be the first point of contact for customer enquiries via email and phone.
• Keep customers informed about updates and liaise with teams effectively.
• Identify and escalate issues to managers for swift resolution.

Skills

Customer service

Communication

Problem-solving

Adaptability

Job description

A leading business supplies firm is looking for a Sales Coordinator in Gloucester. You'll play a vital role in ensuring clients receive excellent service from their first interaction to delivery. Responsibilities include processing orders, engaging with departments, and managing customer enquiries. The ideal candidate is flexible and motivated, aiming for career growth. The position offers a basic salary of up to 27,000, private health insurance, and 25 days holiday.