Oracle Product Lifecycle Management: Service Engineer

RGH-Global Ltd; City Of London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A global consulting firm is seeking an experienced technical professional to support the configuration and ongoing enhancement of a leading Product Lifecycle Management (PLM) platform. The ideal candidate will have over 5 years of experience with cloud-based PLM technologies, strong problem-solving skills, and excellent communication abilities. This position offers a hybrid work model with two days a week in the office.

Qualifications

• 5+ years of hands-on experience with cloud-based PLM technologies.
• Solid understanding of product lifecycle principles in a digital environment.
• Familiarity with API integrations and test cycles.

Responsibilities

• Provide first-line support for enterprise PLM tools.
• Manage configuration and support for a cloud-based PLM solution.
• Deliver post-deployment support including hypercare services.

Skills

Hands-on experience with cloud-based PLM technologies

Understanding of product lifecycle principles

Experience in configuring and supporting PLM systems

Familiarity with API integrations

Proficiency in developing custom reports

Problem-solving skills

Excellent communication skills

Job description

6 Month FTC Salary: Dependent on experience Hybrid: 2 days a week in the office

We're looking for an experienced technical professional to support the configuration, integration, and ongoing enhancement of a leading Product Lifecycle Management (PLM) platform within a global cloud environment.

Key Responsibilities:

• Provide first-line support for enterprise PLM tools, focusing on product development and data management modules.
• Manage configuration and support for a cloud-based product lifecycle solution.
• Collaborate on API integration testing and support application component setups.
• Deliver support post-deployment, including hypercare services and incident triage.
• Create and troubleshoot custom reporting solutions using standard development tools.
• Diagnose recurring issues and lead root cause analysis efforts.
• Support data migration activities within Agile delivery frameworks.
• Perform configuration reviews and validate system updates on a quarterly basis.
• Prioritise and resolve platform-related queries, working closely with technical and non-technical teams.
• Handle incidents related to configuration, customization, and report generation.
• Coordinate with internal teams to manage production support cycles and service continuity.

What Youll Bring:

• 5+ years of hands‑on experience with cloud-based PLM technologies (Oracle or similar platforms).
• Solid understanding of product lifecycle principles in a digital environment.
• Experience in configuring and supporting enterprise‑grade PLM systems.
• Familiarity with API integrations, system patching, and test cycles.
• Proficiency in developing custom reports within PLM tools.
• Background in Agile data transformation and migration processes.
• Strong problem‑solving skills with a proactive approach to support.
• Excellent communication skills, able to liaise across technical and functional teams.