Oracle B2C Service Cloud (RightNow) Technical Consultant

Natobotics; Havant; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A tech consultancy firm in Havant is seeking an Oracle B2C Service Cloud Technical Consultant with over 8 years of experience to lead the implementation and support of Oracle B2C Service Cloud solutions. The role requires strong technical expertise, proven client-facing skills, and the ability to mentor junior team members. This hybrid position involves 3 days of work onsite and offers a dynamic work environment focused on delivering complex RightNow solutions.

Qualifications

• 8+ years of experience in technical consulting, with a focus on Oracle B2C Service Cloud.
• Proven track record of delivering complex RightNow solutions.
• Strong leadership and mentoring skills.

Responsibilities

• Lead implementation, customization, and support of Oracle B2C Service Cloud.
• Act as the primary point of contact for clients.
• Coordinate between onshore and offshore teams.
• Provide technical leadership and mentor team members.

Skills

Oracle RightNow / B2C Service Cloud

Service Cloud implementations

Client-facing management

Stakeholder management

Job description

🚨 We’re Hiring: Oracle B2C Service Cloud (RightNow) Technical Consultant 🚨

📍 Location: Havant, UK (Hybrid – 3 days/week onsite)

📅 Contract: 6 months

💼 Experience: 8+ years

We’re looking for a highly experienced Oracle B2C Service Cloud (RightNow) Technical Consultant to join our team on a subcontract basis. If you have deep technical expertise and a strong track record of delivering complex RightNow solutions, we’d love to hear from you!

🔧 Key Responsibilities

• Lead implementation, customization, and support of Oracle B2C Service Cloud
• Act as the primary point of contact for clients
• Coordinate between onshore and offshore teams
• Provide technical leadership and mentor team members

✅ Must-Have Skills

• Strong experience with Oracle RightNow / B2C Service Cloud
• Expertise in Service Cloud implementations
• Proven client-facing and stakeholder management skills

If you’re ready to take on a dynamic role in a fast-paced environment, apply now or reach out directly!