Optimisation Manager

Tesco; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading UK retailer is seeking an Optimisation Manager to drive experimentation efforts focused on enhancing user experiences and media performance. This role involves working closely with Product, UX, and Engineering teams to design and implement robust tests that provide actionable insights. The ideal candidate will have a strong customer focus, proven success in managing experimentation, and experience with testing platforms. The position is based in Greater London and offers a competitive benefits package.

Benefits

Annual bonus scheme of up to 20% of base salary

Holiday starting at 25 days plus personal day

Private medical insurance

Paid maternity and paternity leave

Free 24/7 virtual GP service

Qualifications

• Proven success in managing experimentation to drive commercial performance and customer insight.
• Strong customer focus and passion for delivering excellent user experiences.
• Experience in innovation and challenging the status quo.

Responsibilities

• Identify opportunities to improve customer experience and deliver business impact.
• Manage testing activities from planning to analysis.
• Build and test strong hypotheses through AB and MVT testing.

Skills

Managing experimentation

Customer focus

Innovation

Testing platforms proficiency

Understanding of experimental design

Communication skills

Tools

Optimizely

Leanplum

Adobe Analytics

Job description

About the role

Our experimentation programme goes beyond CRO. We are an experienced Experimentation Team running a mature programme of testing within a large-scale Product Organisation, influencing millions of customers and delivering multi-million pound revenue and profit gains.

As part of the broader Analytics function, the Experimentation Team plays a central role in shaping customer experiences across Tesco’s websites, apps, and digital platforms. We use data-driven experimentation to uncover insights, validate ideas, and drive continuous improvement across all touchpoints.

This role sits within the Analytics & Optimisation team in Tesco Retail Media, a fast-growing area partnered closely with our Technology teams. The team supports a wide range of digital products—from online and app experiences to Marketplace and in-store digital entities. Our mission is to deliver innovative, customer-first propositions that also drive advertiser value.

As Optimisation Manager, you’ll drive experimentation efforts that improve user experience and media performance. You’ll collaborate with Product, UX, Engineering, and Analytics teams to identify opportunities, design robust tests, and communicate results that influence strategic decisions. You’ll also help evolve our optimisation practices, contributing to the development of new strategies, frameworks, and processes that embed experimentation into the heart of our digital roadmap.

#LI-RD1

You will be responsible for

• Work with stakeholders to identify opportunities to improve customer experience and deliver business impact
• Manage and run testing activity from planning to implementation to analysis
• Build and test strong hypotheses through AB and MVT testing
• Analyse and share results in an engaging way with actionable recommendations
• Utilise Adobe Analytics and other insights tools to segment and evaluate test results
• Contribute towards the prioritisation process and help shape the product roadmap

Uphold Tesco’s Business Code of Conduct with integrity and due diligence

• Uphold Tesco’s Business Code of Conduct with integrity and due diligence

You will need

• Proven success in managing experimentation to drive commercial performance and customer insight
• Strong customer focus and passion for delivering excellent user experiences
• Experience in innovation and challenging the status quo
• Proficiency in testing platforms (e.g., Optimizely, Leanplum) and data analysis across multiple sources
• Solid understanding of experimental design and statistics
• Effective communicator with strong presentation and stakeholder management skills

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com