Optics Store Assistant Manager: Lead & Develop Team

Boots Opticians; Warminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading optical retailer is seeking an Assistant Manager in Warminster to lead and inspire the team, ensure exemplary customer service, and support clinical activities. Key responsibilities include team management, operational tasks, and creating commercial plans. Candidates should have customer-facing experience, leadership capabilities, and a desire to learn. The role includes access to extensive training and benefits, including bonuses and generous discounts.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience working in a customer-facing role is necessary.
• Leadership experience is desirable.
• Willingness to learn and develop within the role.

Responsibilities

• Lead a team to deliver an exemplary customer journey.
• Manage tasks such as creating and maintaining rotas.
• Support clinical activities, including patient pre-screening.

Skills

Customer service experience

Leadership or coaching experience

Desire to learn

Job description

A leading optical retailer is seeking an Assistant Manager in Warminster to lead and inspire the team, ensure exemplary customer service, and support clinical activities. Key responsibilities include team management, operational tasks, and creating commercial plans. Candidates should have customer-facing experience, leadership capabilities, and a desire to learn. The role includes access to extensive training and benefits, including bonuses and generous discounts.