Optical Manager

Asda; East Midlands; On-site; GBP 25,000 - 40,000; Part time

Job summary

A leading company in retail healthcare seeks an Optical Manager in Leicester. This part-time role involves overseeing optical operations, managing a team, and ensuring high-quality customer service. The ideal candidate will be a qualified dispensing optician with strong leadership and customer care skills, supported by a range of benefits including a company pension and discretionary bonuses.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Professional indemnity insurance

GOC fees paid

CET training package

Flexible working patterns

Qualifications

• Fully qualified dispensing optician registered with the GOC.
• Confident coach and team leader.
• Proven leadership in a fast-paced optics environment.

Responsibilities

• Oversee and manage the entire optical operation.
• Manage a team of Optometrists and Optical assistants.
• Handle customer queries and provide excellent service.

Skills

Customer care skills

Leadership

Time management

Education

Qualified dispensing optician

Job description

Job Title

Optical Manager

Location

Leicester

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Days

Hours per Week

24

Salary

Competitive salary plus benefits

Category

Optical, Retail Healthcare

Closing Date

29 May 2025

Role Overview

Our Optical Managers are essential to our success, ensuring the team has everything needed to deliver high-quality service and clinical care. We focus on a fixed price approach for glasses, with no up-selling or top-up costs, supporting customer affordability and satisfaction. You'll be supported by our Home Office teams and Area Managers, receiving regular updates and feedback.

Responsibilities

1. Oversee and manage the entire optical operation.
2. Manage a team of Optometrists and Optical assistants.
3. Ensure compliance with processes and procedures.
4. Review sales forecasts and department targets.
5. Handle customer queries and provide excellent service.
6. Manage clinic operations and shop floor processes.
7. Coach and develop team members, fostering a high-performance environment.

Qualifications and Skills

1. Fully qualified dispensing optician registered with the GOC.
2. On track to meet CPD points requirement.
3. Confident coach and team leader.
4. Excellent customer and patient care skills.
5. Driven and ambitious to meet department targets.
6. Proven leadership in a fast-paced optics environment.
7. Organised with effective time management skills.

Application Process

Apply today by completing an online application.

The Rewards

Our benefits include:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount, free parking, and additional rewards
• Professional indemnity insurance
• GOC fees paid
• CET training package
• Flexible working patterns in accordance with 7 days opening