Optical Department Manager - Lead a High-Impact Team

NIKE, Inc.; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading optical service provider is seeking an Optical Manager to oversee their department in Wembley. The successful candidate will manage a team of Optometrists and Optical assistants, ensuring compliance and excellent customer care. The role requires strong leadership skills, and a commitment to meeting departmental targets. Benefits include a company bonus, pension plan, and flexible working patterns. This is a full-time position with a permanent contract.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount in store and online

Free access to wellbeing services

Excellent parental leave policies

Qualifications

• Fully qualified dispensing optician registered with the GOC.
• On track to meet statutory CPD points requirement.
• Excellent customer and patient care skills.
• Proven leadership skills in a fast-paced Optics environment.

Responsibilities

• Oversee and manage the entire operation of the Optical department.
• Manage a team of Optometrists and Optical assistants.
• Oversee compliance processes and procedures.
• Review sales forecasting and departmental targets.
• Handle customer queries.

Skills

Customer and patient care skills

Leadership skills

Confidence in coaching others

Organisational skills

Ability to manage time effectively

Education

Fully qualified dispensing optician registered with the GOC

On track to meet statutory CPD points requirement

Job description

A leading optical service provider is seeking an Optical Manager to oversee their department in Wembley. The successful candidate will manage a team of Optometrists and Optical assistants, ensuring compliance and excellent customer care. The role requires strong leadership skills, and a commitment to meeting departmental targets. Benefits include a company bonus, pension plan, and flexible working patterns. This is a full-time position with a permanent contract.