Optical Consultant - Foundation

Boots UK; Huddersfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent retail company in Huddersfield seeks a Retail Assistant. In this role, you will engage with customers, assist with eyewear solutions, and support eye-tests. You will be part of a team focussed on high-quality customer care, with opportunities for professional development through a leading training programme. The position offers various benefits, including employee discounts and career development paths.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Holiday buying and discounted gym membership

Access to free employee assistance programme

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Desire to learn

Job description

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading 'Step Into Optics' training programme. This programme includes both workshop based learning and practical 'on the job' experience. You will also be involved in:

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Qualifications

• Passion for customer care
• Desire to learn

Preferred

• Worked in a retail or clinical environment
• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Benefits

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Join our team and let's see what's possible when we change for the better.