Optical Consultant - Foundation

Boots UK; Glasgow; Presencial; GBP 18 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus (discretionary)

Employee discounts

Career development

Parental leave pay

Flexible benefits

EAP support

Resumo da oferta

Boots UK in Glasgow is seeking a Retail Assistant to join the Boots Opticians store team. You will be the first and last point of contact, greeting customers and helping them choose eyewear by listening to their needs and guiding the purchase. Training through the Step Into Optics programme combines workshops and on‑the‑job experience.

You’ll support eye‑tests, pre‑screening, dispensing and aftercare while keeping shop standards high and building lasting customer relationships.

Qualificações

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsabilidades

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Conhecimentos

Customer care passion

Desire to learn

Retail/clinical experience

Descrição da oferta de emprego

About The Role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading 'Step Into Optics' training programme. This programme includes both workshop based learning and practical 'on the job' experience.

You Will Also Be Involved In

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

What You’ll Need To Have

• Passion for customer care
• Desire to learn

It Would Be Great If You Also Have

• Worked in a retail or clinical environment

Our Benefits

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.