Optical Assistant: In-Store Eye Care & Customer Service

Boots; Wishaw; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer is seeking an Optical Assistant to join their team in Wishaw. You will engage customers, assist with eye-tests, and manage orders for glasses and contact lenses. The ideal candidate should have a passion for customer care and a desire for professional growth. Benefits include a retirement savings plan, employee discounts, and career development opportunities. If you enjoy working in a customer-focused environment, we'd love to hear from you.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Essential skills include a passion for customer care and enthusiasm for learning.
• Experience in a retail or clinical environment is desirable.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optical retailer is seeking an Optical Assistant to join their team in Wishaw. You will engage customers, assist with eye-tests, and manage orders for glasses and contact lenses. The ideal candidate should have a passion for customer care and a desire for professional growth. Benefits include a retirement savings plan, employee discounts, and career development opportunities. If you enjoy working in a customer-focused environment, we'd love to hear from you.