Optical Assistant: Glazing & Frame Repair Training

Zest Business Group; Tunbridge Wells; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Discretionary annual bonus

Free on-site parking

Job summary

Zest Optical in Horsmonden, Kent, is seeking an Optical Assistant to train in lens glazing and specialist frame repairs. You will move from retail into a hands-on workshop and receive mentoring from a skilled spectacle technician to build practical glazing and repair skills.

With training and support, you will glaze and reglaze lenses, check powers and finished spectacles for accuracy, assess damaged frames, and handle online orders and customer inquiries by email.

Qualifications

• At least two years of recent Optical Assistant experience.
• Good understanding of prescription lenses and dispensing.
• Interest in practical work and developing technical skills.
• Comfortable using computers and communicating with customers by email.

Responsibilities

• Glaze and reglaze prescription lenses using Essilor equipment.
• Check lens powers, prescriptions and finished spectacles for accuracy.
• Assess damaged frames and carry out specialist spectacle repairs.
• Achieve repairs that are both secure and neat.
• Process online orders and respond to customer enquiries, mainly by email.
• Support occasional customer appointments and other workshop tasks.

Skills

Optical experience

Prescription lenses

Customer service

Email communication

Willingness to learn

Job description

Zest Optical in Horsmonden, Kent, is seeking an Optical Assistant to train in lens glazing and specialist frame repairs. You will move from retail into a hands-on workshop and receive mentoring from a skilled spectacle technician to build practical glazing and repair skills.

With training and support, you will glaze and reglaze lenses, check powers and finished spectacles for accuracy, assess damaged frames, and handle online orders and customer inquiries by email.