Optical Assistant: Eyewear & Customer Care Specialist

Boots Opticians; High Wycombe; On-site; GBP 20,000 - 23,000; Full time

Job summary

A leading optical retailer in High Wycombe is looking for an Optical Assistant to join the team. This role involves interacting with customers, supporting eye-tests, dispensing eyewear, and maintaining store standards. A passion for customer care and a commitment to learning are essential. Candidates with experience in retail or clinical settings will have an advantage. This position offers opportunities for professional development and a range of attractive benefits including a retirement savings plan and flexible working arrangements.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counseling and support

Qualifications

• No prior experience necessary, but experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optical retailer in High Wycombe is looking for an Optical Assistant to join the team. This role involves interacting with customers, supporting eye-tests, dispensing eyewear, and maintaining store standards. A passion for customer care and a commitment to learning are essential. Candidates with experience in retail or clinical settings will have an advantage. This position offers opportunities for professional development and a range of attractive benefits including a retirement savings plan and flexible working arrangements.