Optical Assistant: Customer-First Eyewear Expert

Specsavers; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Specsavers Perks - employee discounts

WeCare employee support service

Headspace subscription

Eyecare/hearing discounts

Birthday Paid Day Off

Enhanced family leave

Company sick pay

Job summary

Specsavers is seeking an Optical Assistant to join our store team in a role that blends customer service with optical knowledge. You’ll be the friendly face for customers, helping with dispensing and product advice in a fast-paced environment.

We welcome candidates with prior optical experience and a strong customer-service mindset. The position offers full-time hours (up to 40 per week) including weekends, plus a pension, employee discounts, and Wellbeing benefits.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Skills

Customer service

Optics experience

Audiology knowledge

Job description

Specsavers is seeking an Optical Assistant to join our store team in a role that blends customer service with optical knowledge. You’ll be the friendly face for customers, helping with dispensing and product advice in a fast-paced environment.

We welcome candidates with prior optical experience and a strong customer-service mindset. The position offers full-time hours (up to 40 per week) including weekends, plus a pension, employee discounts, and Wellbeing benefits.