Optical Assistant Apprenticeship - Morpeth Specsavers

SPECSAVERS OPTICAL SUPERSTORES LIMITED; Morpeth; On-site; GBP 15,000 - 19,000; Full time

Job summary

Specsavers Optical Superstores Limited in Morpeth is offering an apprenticeship to begin a rewarding career in optics while earning a full-time wage. You'll help customers, book eye tests, perform pre-screening and assist with frame fitting, bringing a welcoming, high-service approach to every visit.

This 1 year 6 month program provides on-the-job training, with responsibilities including customer care, organisation and teamwork. Training provider: Specsavers Optical Superstores Limited.

Qualifications

• Communication skills are essential for customer service.
• Organisation skills help manage appointments and tasks.
• Customer care skills ensure a positive client experience.
• Team working is important to support store operations.
• Initiative to identify and resolve small issues promptly.

Responsibilities

• Offer customers top-notch advice and warmly welcome them to the store.
• Book eye tests for customers.
• Pre-screen patients and measure frames for fit.
• Identify and address small problems to keep operations running smoothly.

Skills

Communication skills

Organisation skills

Customer care skills

Team working

Initiative

Education

GCSE Maths (A*-C)

Job description

Introduction

Our apprenticeship gives people a chance to start an exciting career while earning a full-time wage. Duties include booking customers in for eye tests, pre-screening, and recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics.

About the Employer

Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.

What You'll Do

• By giving customers top-notch advice (as well as a warm welcome to the store)
• Booking eye tests
• Pre-screening patients and measuring frames
• You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up

Training Outcome

• Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you

Skills Required

• Communication skills
• Organisation skills
• Customer care skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - Maths - Grade 9-4 (A*-C)

Course Information

Course: Optical assistant 2022 (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Full-time to include weekend working (days and times to be confirmed).

Expected Duration: 1 Year 6 Months

Number of Positions Available: 3

Training Provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED