Optical Assistant

Specsavers; Thistleboon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading optical retailer in the UK is looking for a proactive Optical Assistant to join their team. In this role, you will utilize your previous experience in optics and strong customer service skills to ensure a welcoming environment in store. You will be involved in dispensing, collections, repairs, and adjustments. The position offers a salary of £10.20-£12.41 per hour, with 30 hours of work per week and additional benefits. Weekend availability is required.

Benefits

Employee discount

Auto-enrollment in pension scheme

Employee support service

Headspace app subscription

Eyecare discounts

Additional paid day off on birthday

Qualifications

• Experience in a fast-paced customer service environment.
• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Basic knowledge of optical terminology.

Responsibilities

• Creating an outstanding store environment for customers and team.
• Handling pre-screening, dispensing, collections, repairs, and adjustments.

Skills

Customer service experience

Experience in optics business

Knowledge of optical terminology

Pre-screening and dispensing experience

Job description

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Key Skills & Qualifications

• Previous experience in a fast-paced customer service environment
• Experience in optics business
• Basic knowledge/experience of optical and terminology
• Pre-screening, dispensing, collections, repairs and adjustments
• Happy working in a busy environment

Pay & Hours

• Salary – £10.20-£12.41 per hour (depending on age)
• Working hours – 30 hours per week, weekend working required

Benefits

• Life in the store – Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks – a portal to a world of great everyday discounts and savings
• WeCare – our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay