Optical Assistant

Boots Opticians; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optician chain in Liverpool is seeking an Optical Assistant to join their store team. The role involves supporting customers during their visits, participating in pre-screening activities, and providing aftercare for eyewear solutions. Ideal candidates should have a passion for customer care and a willingness to learn. The position allows for professional development through comprehensive training. The company also offers various benefits, including flexible options and a supportive work environment.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Access to free counselling and support services

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

Job Description

About the role As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience.

• Order, dispense and collect glasses and contact lenses
• Support with eye‑tests and pre‑screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

What you’ll need to have

• Passion for customer care
• Enthusiasm for learning and personal development

It would be great if you also have

• Experience in a retail or clinical environment

Our benefits

• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Generous employee discounts
• Clinical and Non‑Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

If your application is successful, you’ll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Opticians, Retail

Function

Opticians

Specialism

Boots Opticians Operations

Keywords

customer, retail, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical Support

Hours per week

37.5

Latitude,longitude 1

53.357948532,-2.867149821

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

25 to 34 hours per week, Over 35 hours per week

Company

Optics

Division

100 - North

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

OPT102 - North West England

Area

OPT102 - North West England

Store

3665 - Liverpool - Hunts Cross

Req Posted Date

12-Dec-2025

County

Merseyside

Country

UK

Address 1

19 Hunts Cross Centre

Address 2

Asda Complex, Speke Hall Road

Post Code

L24 9GB

Source

Boots