Optical Assistant

Bayfields Opticians and Audiologists; Egham; On-site; GBP 25,000 - 27,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen engagierten Optical Assistant, der die erste Anlaufstelle für Kunden ist. In dieser Rolle sind Sie verantwortlich für die Kundenbetreuung, die Auswahl von Brillen und Linsen sowie administrative Aufgaben. Das Unternehmen bietet ein unterstützendes Arbeitsumfeld mit umfangreicher Schulung, einschließlich eines Front of House Development-Kurses. Wenn Sie eine Leidenschaft für Augenpflege haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Unterstützende Schulungen

Entwicklungsmöglichkeiten

Besuch der Zeiss Büros

Qualifications

• Erfahrung in der Abgabe von Einstärken-, Mehrstärken- und Kontaktlinsen.
• Starke IT-Kenntnisse und hervorragende Kommunikationsfähigkeiten.

Responsibilities

• Begrüßen Sie Kunden herzlich und bieten Sie exzellenten Service.
• Helfen Sie Kunden bei der Auswahl geeigneter Brillen und Linsen.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Kenntnisse

Aufmerksamkeit für Details

Teamarbeit

Education

Erfahrung im optischen Einzelhandel

Job description

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Bayfields Opticians and Audiologists provided pay range

This range is provided by Bayfields Opticians and Audiologists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Optical Assistant

Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)

We are looking for an experienced Optical Assistant to join our team in Egham for 5 days / 40 hours per week (Monday to Saturday 9am – 5:30pm).

As an Optical Assistant at Bayfields Opticians and Audiologists, you will be the first point of contact for clients, greeting them in person or over the phone with a smile to make them feel valued. You will listen to their needs and work closely with your Practice Manager, Optometrists, Audiologists, and Dispensing Opticians to provide the best solutions. The role requires experience in dispensing single focus, multi-focal lenses, and contact lenses, along with strong IT skills, and excellent communication and listening skills to build relationships with clients and team members.

Key Responsibilities:

1. Greet customers warmly and provide excellent service.
2. Assist customers in selecting suitable frames, lenses, and optical products.
3. Dispense single focus, multi-focal, and contact lenses.
4. Schedule appointments and manage bookings.
5. Maintain product displays and ensure the store is tidy.
6. Handle administrative tasks including payments and orders.

What We’re Looking For:

• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational skills.
• Ability to work well independently and in a team.
• Previous experience in optical retail.

What We Offer:

We provide a supportive and enjoyable working environment, including a Front of House Development course covering client journey, contact lenses, eye anatomy, spectacle frames, and lenses. You will participate in workshops on optical screening equipment and basic repairs, and explore audiology solutions. You will also visit Zeiss Offices in Birmingham to learn about Zeiss lenses. The training concludes with a practical application in a learning environment under guidance.

If you are an enthusiastic, customer-focused Optical Assistant seeking a rewarding role, we would love to hear from you!