Optical Assistant

Boots Uk; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Clinical and Non-Clinical Career paths

Enhanced maternity/paternity/adoption"

TELUS Health – 24/7 counselling

Job summary

Boots Opticians in Worksop, United Kingdom, is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, building rapport and guiding them to the right eyewear solutions while supporting pre-screening activities and eye-tests.

You’ll develop through our Step Into Optics training, with opportunities to progress in both clinical and non-clinical career paths. This role is based in-store with full-time hours and a strong customer-care focus.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Complete operational and administrative tasks related to dispensing prescriptions.

Skills

Customer care

Personal development

Job description

About the role

As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience. You will also:

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre‑screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions

What you’ll need to have

• These are the essential skills or experience needed to succeed in this role.
• Passion for customer care
• Enthusiasm for learning and personal development

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

• Experience in a retail or clinical environment
• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Clinical and Non‑Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.

Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

If your application is successful, you'll be invited to an in-store interview in the next 14 days.

Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Optical Assistant • Worksop, United Kingdom