Optical Assistant

HR Recruitify Group; Basildon; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading optician in Basildon is looking for an experienced Optical Assistant to provide exceptional customer service and support clients in their eyewear journey. Ideal candidates should have at least one year of optical and customer service experience. Strong organizational skills, a flair for fashion, and the ability to work both as part of a team and independently are essential. This is a full-time role offering a competitive salary of £26,500, requiring some weekend work. Join us to help create an amazing eyewear experience!

Qualifications

• Minimum 1 year of optical experience is required.
• 1 year of customer service experience is required.
• 1 year of retail sales experience is preferred.

Responsibilities

• Provide exceptional customer service.
• Dispense eyewear to clients.
• Work collaboratively within a team.
• Maintain a warm and engaging atmosphere.

Skills

Excellent customer service skills

Commercially minded

Excellent dispense skills

Organizational skills

Positive attitude

Fashion sense

Teamwork

Job description

An exciting opportunity has arisen to join our opticians for an experienced Optical Assistant. We are looking for an individual that is well-presented, has great communication skills, has the right attitude and can provide our clients with exceptional customer service and an amazing eyewear experience.

Previous optical experience is essential. An ideal candidate will have knowledge with passion for style, an eye for detail and the ability to work as a team as well as individually whilst adopting our core values of exceptional customer service and care is desirable. A proven track record of sales and customer service is essential.

The ideal candidate will be :

• Commercially minded and able to push the business forward
• Excellent customer service skills
• Excellent dispense skills at all levels
• Well organised & with administrative skills

Requirements

Ideal Candidate will have :

• A desire to provide the very best in quality customer care
• A proven ability to dispense at multiple levels
• A charismatic personality with a positive attitude and energy
• A flair for fashion and style with an eye for detail
• The ability to be engaging and warm
• Enjoy working as part of a team & work on their own
• Enthusiasm and a willingness to learn
• Have a passion for luxury brands and quality products

Experience

• Optical: 1 year (required)
• Customer service: 1 year (required)
• Retail sales: 1 year (preferred)

Job Type: Full-time

Work Location: In person

Benefits

• Salary: £26,500
• Schedule: 38 hours per week (some weekend working)