Optical Advisor Job Surrey

Flame Healthcare Limited; Wimbledon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Excellent company benefits

Full training and career development opportunities

Brand launch

Job summary

A leading optical service provider in Wimbledon is looking for an enthusiastic Optical Advisor to join their new brand launching in 2026. You will provide exceptional customer care and optical advice, supporting both online and offline customers. The ideal candidate is passionate about optics, confident, empathetic, and motivated to grow within an innovative environment. This position offers a competitive salary, excellent benefits, and full training opportunities to help shape a customer-first optical service.

Qualifications

• Passionate about optics and outstanding customer service.
• Motivated to grow skills and career within the optical field.
• Excited to be part of a new brand and grow within a global optical family.

Responsibilities

• Provide exceptional, personalized customer care.
• Support the launch and daily running of the new brand.
• Assist customers with contact lens queries and eye care guidance.
• Uphold trust, quality and customer-first service.
• Collaborate with in-house opticians and clinical teams.
• Assist customers with contact lens queries and orders.

Skills

Exceptional customer care

Confident optical advice

Empathy

Effective communication

Job description

Optical Advisor Job Croydon
Optical Jobs Surrey

• Optical Advisor Job Surrey & Croydon
• New brand launching in 2026
• Full-time
• Competitive salary + benefits

Are you ready to be part of something exciting? A brand-new, forward-thinking optical brand is launching in 2026 and we’re searching for an enthusiastic Optical Advisor to join the journey from the very beginning.

Backed by an established, industry-leading business with a strong heritage, you’ll be joining a team that has been redefining eye care since 2008. What started above a small corner shop is now a trusted name known for putting customers first, offering more than just easy contact lens ordering.

For over 15 years, our client hasbelieved that providing contact lenses isn’t just about convenience -it’s about trust. Theircount on themwith their sight, and that responsibility goes beyond a simple delivery.

The Role

As an Optical Advisor, you’ll play a key part in shaping their new 2026 brand launch, supporting customers both online and offline while helping to establish the identity and success of the new operation.

• Providing exceptional, personalised customer care
• Offering clear, confident optical advice
• Supporting the launch and daily running of the new brand
• Upholding values of trust, quality, and customer-first service
• Working closely with in-house opticians and wider clinical teams
• Assisting customers with contact lens queries, orders, and eye care guidance

About You

• Passionate about optics outstanding customer service
• Confident, empathetic, and a great communicator
• Excited by being part of a new brand
• Motivated to grow your skills and career within a global optical family

What’s on Offer:

• Competitive salary for the right person
• Excellent company benefits
• Full training and career development opportunities
• The chance to help shape an innovative new brand backed by a trusted global organisation

If you want to be part of a dynamic team that truly cares and help redefine what customers expect from their eye care provider, then we’d love to hear from you.

To apply for this Optical AdvisorJobor enquire about additional Optical AdvisorJobs contact Flame Health, Freephone on 0800 085 0858 or if calling from a mobile [phone] alternatively email [e-mail]

Flame Health & Associates LLP operates as an Employment Agency & Employment Business.