Ops Team Lead - 6-Month Contract, Hybrid

BRE Group; Watford; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading building performance organization in Watford is seeking an Operations Team Leader for a six-month fixed-term contract. The role involves managing a team to ensure high-quality service delivery, financial processing, and compliance with operational standards. Ideal candidates will have proven team management skills and an understanding of business administration. This role offers a hybrid work model with competitive salary and benefits.

Benefits

Pension scheme with employer contribution

HealthPartners cashback scheme

Access to training platforms

Onsite facilities including a restaurant and nursery

Qualifications

• Proven experience in managing teams and overseeing staff performance.
• Strong understanding of business administration and operational processes.
• Ability to lead teams to achieve service level agreements.

Responsibilities

• Lead and oversee the BPS Operations Support and Delivery Team.
• Manage end-to-end processing of BREEAM Assessor licences and subscriptions.
• Monitor customer interactions and manage escalated queries.

Skills

Team Management

Business Administration

Operational Processes

Organisational Skills

Attention to Detail

Problem-Solving

Tools

Agresso

Job description

A leading building performance organization in Watford is seeking an Operations Team Leader for a six-month fixed-term contract. The role involves managing a team to ensure high-quality service delivery, financial processing, and compliance with operational standards. Ideal candidates will have proven team management skills and an understanding of business administration. This role offers a hybrid work model with competitive salary and benefits.