Ophthalmic Assistant

Newmedica; Bradford; On-site; GBP 26,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Ophthalmic Assistant to join their Bradford site. This role involves conducting diagnostic tests, supporting patients during surgeries, and ensuring high-quality patient care. The ideal candidate is friendly, tech-savvy, and has strong communication skills. A salary of £25,396.80 per annum is offered along with additional benefits including 25 days of annual leave and a pension scheme.

Benefits

25 days annual leave plus bank holidays

Company pension scheme

Free eye tests and discounted glasses

24/7 well-being support

Qualifications

• Previous experience of working with patients or in a customer-facing role is advantageous.
• Knowledge of eye physiology and treatment or a keen interest to build knowledge.
• Excellent grasp of the English language both verbally and in written format.

Responsibilities

• Support patients undergoing cataract and oculoplastic procedures.
• Conduct a range of diagnostic tests for patients.
• Ensure high standards of patient care throughout the surgical pathway.

Skills

Customer service skills

Communication skills

Ability to work with patients

Technical proficiency

Tools

Office 365

Patient record systems

Job description

Overview

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.

Role overview

We are looking for a new Ophthalmic Assistant to join our Bradford site. This will be 40 hours over 5 days per week. We will be operating over 7 days in the future, so someone who is willing to work weekends is essential.

Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

On the day of surgery, you will play a vital role supporting patients undergoing cataract and oculoplastic procedures ensuring high standards of patient care and clinical support throughout the surgical pathway.

This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.

What skills and experience do I need?

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

• Previous experience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others when required

What we’re offering

• A salary of £25,396.80 per annum
• 25 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright, spacious and modern working environment, built to the highest standards

If you would like an informal chat about the opportunity or to request a job description, please contact Sophie on [e-mail]

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.