Operations Technical Manager

Kier Group; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A facilities management company is seeking an Operations Technical Manager to lead Total FM services across multiple school sites. The role requires proven experience in Facilities Management within a PFI environment, as well as strong leadership and technical skills. You will be responsible for ensuring compliance with Health & Safety regulations and managing the operational delivery of services. This position promises a dynamic work environment with opportunities for professional growth.

Benefits

Variety of benefits tailored to needs

Diversity and inclusion initiatives

Qualifications

• Proven experience in Facilities Management, ideally within a PFI environment.
• Confidence in managing compliance and risk.
• Track record of mentoring and developing service teams.

Responsibilities

• Manage the operational delivery of Total FM services across multiple school sites.
• Ensure compliance with Health & Safety regulations and procedures.
• Oversee budgets, lifecycle works, and manage subcontractors.

Skills

Facilities Management

Health and Safety compliance

Leadership

Technical support

Education

Health and Safety qualification (CITB SMSTS, IOSH, or NEBOSH)

Job description

Operations Technical Manager Kier Group•Waltham Abbey, Essex, United Kingdom

We're looking for an Operations Technical Manager to join our Waltham Forest Schools PFI team based in Waltham Forest.

Location: Waltham Forest, London
Hours: 40 hours per week – 8am to 5pm, Monday to Friday

What will you be responsible for?

As an Operations Technical Manager, you'll be a key part of our Waltham Forest Schools PFI team, ensuring the effective delivery of Total FM services across multiple school sites. This is a leadership role focused on technical oversight, compliance, and service excellence.

Your day-to-day will include:

• Leading the operational management of school facilities, ensuring buildings are maintained to contract standards, statutory requirements, and Kier policies.


• Acting as the Hard FM Technical Manager, providing expert technical support across sites and managing subcontractors and site teams.


• Overseeing reactive helpdesk tasks and ensuring compliance with Planned Preventative Maintenance (PPM) schedules and Service Level Agreements (SLAs).


• Managing lifecycle works, budgets, and Authority Notices of Change (ANCs), including subcontractor tenders and quotations for works over £5K.


• Ensuring robust compliance with Health & Safety regulations, including NOVADE reporting, Fire and Waterlog books, and Premises Manager registers.

What are we looking for?

This role of Operations Technical Manager is ideal for you if:

• You have proven experience in Facilities Management (Hard/Soft FM), ideally within a PFI environment.


• You hold a Health and Safety qualification (CITB SMSTS, IOSH, or NEBOSH) and are confident managing compliance and risk.


• You bring strong leadership, communication, and influencing skills, with a track record of mentoring and developing service teams.


• You're technically proficient in building maintenance and operational oversight, with the ability to manage contracts, budgets, and lifecycle programmes.

We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

Rewards and benefits

We’re proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier