Operations Team Leader

Compass Group PLC; Garnsgate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics service provider in the UK is seeking an individual to manage and control the import/export of shipments. The role involves ensuring timely dispatch, maintaining communication with airlines and handling facilities, and managing warehouse operations. Ideal candidates will have import/export experience and excellent communication skills. This is a permanent position based in Garnsgate, England.

Qualifications

• Experience in import/export processes is preferable.
• Ability to manage shipments efficiently under time constraints.
• Strong communication skills to liaise with various stakeholders.

Responsibilities

• Manage and control import/export of all shipments.
• Ensure timely processing and dispatch of shipments.
• Communicate with customer services and transport for collection.

Skills

Import/Export Management

Communication

Time Management

Problem Solving

Job description

Shift: Monday to Friday, 0130-1000 (40 hours)

Location: Marken Ltd, 648 River Gardens, Feltham, TW14 0RB

Responsibilities

• Manage and control the import/export of all shipments in/out of trans shipping through the UK.
• Ensure all shipments are processed and dispatched in time to meet the relevant airline departure.
• Control imports/exports to improve external working relationships with handling facilities, overseas offices, and maintain clear communication with other departments within the London branch.
• Maintain correct job process flow and file customs entries accordingly for record purposes.
• Label and prepare shipments for export (some heavy lifting may be required).
• Provide clear and accurate information regarding shipping handling, especially when shipments are delayed.
• Communicate with customer services and transport regarding the collection of shipments back to the LON office.
• Communicate with other Marken offices and overseas agents to confirm receipt of pre‑alert information.
• Communicate with airlines and handling facilities.
• Gather required information for exporting shipments to achieve transit time.
• Manage receipt of all outbound shipments daily to ensure dispatch to airlines and client sites to meet cut‑off times.
• Control sheet and file management to ensure information is complete and accurate.
• Manage warehouse operational area and staff on site.
• Reporting to the Warehouse and Security Manager, support the import/export/warehouse and transport operations function.

Employee Type

Permanent

Import/export experience preferable but desirable.

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