Operations Support Specialist

Boeing; West of England; Presencial; GBP 42 000 - 65 000; Tempo integral

Resumo da oferta

Boeing Defence United Kingdom Limited is seeking an Operations Support Specialist to assist maintenance, planning and process improvement across multiple UK sites and aircraft platforms.

The role focuses on maintaining MRP Pt 145 / MOE processes, supporting proposals and mobilisation, and collaborating with SMEs, engineering, planning and supply chain to ensure timely and compliant delivery.

Qualificações

• Experience in aircraft maintenance, modification or MRO support environments.
• Understanding of maintenance planning, technical support, or operational support activities.
• Good communication and stakeholder engagement skills.
• Ability to work independently with guidance and prioritise work effectively.
• Experience using data to support decisions and improve processes.
• Knowledge of regulatory and compliance requirements in aerospace/defence.

Responsabilidades

• Support development, maintenance and update of MRO processes and Pt 145.
• Assist with process improvements, migration to new business models and new standards.
• Support integration of the MRO standardised repeatable model.
• Work with SMEs and stakeholders across platforms to support changes to maintenance capability.
• Assist with change impact assessments for regulatory and policy changes.
• Support proposals, mobilisation and future maintenance work.
• Collect, organise and analyse information to support decisions and planning.
• Prepare presentations for senior leadership with clear, essential information.

Conhecimentos

Aircraft maintenance

MRO support

Planning & scheduling

Stakeholder engagement

Data analysis

Regulatory compliance

Cross-site coordination

Communication skills

Formação académica

Aerospace/Engineering qualification

Ferramentas

GOLDesp / GOLDMRO

SAP

Oracle Primavera P6

Descrição da oferta de emprego

Operations Support Specialist

Company: Boeing Defence United Kingdom Limited

Role Purpose

This role supports Boeing Defence UK’s growing maintenance and modification business across multiple UK sites and aircraft platforms. Working within the MRO Core Capability Group (CCG), the Maintenance Operations Support Specialist will provide support to maintenance, planning, proposal, and process improvement activities across current and future capabilities. The role will help maintain and improve the MRP Pt 145 / MOE process, support operational readiness for new and existing work packages, and contribute to effective delivery across platforms such as Chinook, Apache, P-8A, E-7, and future opportunities. The role will also support proposals, mobilisation, training, and process coherence across the business.

Key Responsibilities

• Support the development, maintenance and update of the Maintenance Organisation Exposition and related Pt 145 processes.
• Supporting process improvement activities, migration of processes into new business models and creation of new MRO process standards.
• Supporting the integration/development of the BDUK MRO standardised repeatable model.
• Work with SMEs, focal points, and stakeholders across multiple aircraft platforms to support changes to maintenance capability, site activity, and operating processes.
• Assist with change impact assessments for regulatory, Boeing policy, and process changes.
• Support proposal, estimation, and mobilisation activities for future maintenance and modification work.
• Collect, organise, and analyse operational and technical information to support effective decision-making and planning.
• Prepare comprehensive presentations and documentation for senior leadership, ensuring all essential information is presented clearly to enable informed decisions.
• Help improve consistency, efficiency, and good practice across maintenance and support areas, including support for the setup of new maintenance/workshop locations.
• Support training planning and delivery where required, including coordination with internal stakeholders.
• Assist with stakeholder communication and help maintain clear update loops across teams.
• Support safety, quality, and compliance activities, including investigations and follow-up actions where needed.
• Work closely with BDUK MRO On site teams including Form 4 holders, engineering, planning, quality, supply chain, and programme teams to support delivery.

Basic Qualifications

Fluent written and spoken English.

Preferred Skills and Experience

• Experience in aircraft maintenance, modification, or MRO support environments.
• Understanding of maintenance planning, technical support, or operational support activities.
• Good communication and stakeholder engagement skills.
• Ability to work independently with guidance and prioritise work effectively.
• Experience using data to support decisions and improve processes.
• Knowledge of regulatory and compliance requirements, in an aerospace or defence environment.
• Ability to work across multiple functions and sites in a changing environment.
• Familiarity with MRO Enterprise Resource Planning (ERP) systems such as GOLDesp / GOLDMRO / SAP / or planning tools such as Oracle Primavera P6 or similar would be beneficial.
• A relevant qualification in aerospace, engineering, or a related field is desirable, but equivalent experience will also be considered.

Competencies

• Communication – conveys information clearly and effectively.
• Continuous Learning – shows willingness to develop and apply new knowledge.
• Customer Focus – supports customer priorities and delivery needs.
• Lean and Process Management – looks for ways to improve efficiency and working practices.
• Quality – works to required standards and supports first-time quality.
• Safety Awareness – promotes safe working and raises concerns appropriately.
• Regulation – understands and applies relevant regulatory and policy requirements.
• Processes – understands how maintenance functions connect and affect each other.
• Analytical Skills – can gather, organise, and interpret information to support recommendations.

Other Information

• Must be able to obtain and maintain SC security clearance.
• Travel to other Boeing Defence UK sites will be required.
• This role supports a fast-moving and growing business, so flexibility and proactive working are important.
• Language Requirements: Not Applicable
• Education: Not Applicable
• Relocation: Relocation assistance is not a negotiable benefit for this position.
• Security Clearance: This position requires the ability to obtain United Kingdom Security Check.
• Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift

Not a Shift Worker (United Kingdom)

Boeing Commitment

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.