Operations Support Manager - Braintree District Council

Essex County Council; Essex; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Essex seeks an experienced Operations Support Manager to lead and develop operational services in a full-time, temporary role. The candidate will manage teams, ensure high-quality services, and maintain partnerships while navigating the local government's challenges. Competitive salary with a focus on team management and communication skills required.

Qualifications

• Substantial experience in managing teams with effective results.
• Proven experience in a business management environment.
• Knowledge of local government sector challenges.

Responsibilities

• Manage and support team development and workloads.
• Attend service-related external partnership meetings.
• Ensure compliance with corporate policies and procedures.

Skills

Team Management

Presentation Skills

Strong Communication

Problem-Solving

Relationship Building

Education

HNC/HND in related discipline

Job description

Operations Support Manager - Braintree District Council

£23.60 PAYE / £30.22 Umbrella

Full-Time, Temporary

37 Hours per Week

6 Months Contract

Closing Date: Monday 8th December 2025

Interviews: Week Commencing 15th December 2025

Start Date: Week Commencing 22nd December 2025

Essex County Council are delighted to be supporting Braintree District Council in recruiting an Operations Support Manager on a full‑time, temporary basis.

The Opportunity

• To support the Strategy and Business Development Manager with the development and delivery of services within Operations.
• To manage and direct the allocated department areas of work ensuring the provision of high quality customer focused services that are responsive to change and embrace best practice in terms of efficiency and high performance.
• To support the Strategy and Business Development Manager with building/nurturing partnerships with other organisations and deputise at partnership meetings.
• Supporting the Strategy and Business Development Manager in developing the operations commercial portfolio and ensuring optimum performance, continuous improvement and maximum value for money.

Role Accountabilities

• To manage and support Supervisors and Officers in the smooth running and development of their teams and workloads. This will include regular team meetings, 1:1's with staff and working closely to achieve service‑related goals.
• To attend and implement any outcomes from service‑related external partnership meetings, trade events and conferences to ensure that Operations remains up to date with industry related news, legislative changes, and networking opportunities.
• 5To manage the completion of statutory returns including quarterly returns to the Environment Agency, Defra (Waste Data Flow) and Recycling Credits to Essex County Council.
• To be responsible and accountable for maintaining the infrastructure / assets and facilities within the service. This will include planning annual H&S inspections, as well as ad‑hoc site visits to ensure there are no safety issues requiring attention. All rectifications and repairs are to be arranged in a timely manner.
• To familiarise yourself with the Council's procurement and governance processes and ensure that all related work is carried out in full compliance with corporate policies and procedures (e.g. Standing Orders, Financial Regulations, Equalities and Health and Safety).

The Experience You Will Bring

• Substantial experience in managing teams with effective results and development - Essential.
• Educated to at least HNC/HND standard in a discipline relevant to the post or a clear demonstration that the equivalent depth of understanding has been gained through experience within career to date - Essential.
• Proven experience in a business management environment - Essential.
• Experience of working in the waste related industry and / or cemeteries, either in a public sector organisation or an organisation that provides services to the public sector - Desirable.
• Strong presentation skills and able to project the appropriate image in all situations. - Essential
• Strong communication skills with the ability to communicate at all levels. - Essential
• Knowledge of the local government sector and challenges it faces. - Essential
• Ability to confidently respond to complex issues.- Essential
• Excellent people management skills, to foster and build positive relationships between colleagues in various functions within Operations and colleagues in other services/ directorates. - Essential

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email [e-mail]