Operations Support Manager

Impact Food Group; Chertsey; On-site; GBP 40,000; Full time

Job summary

A leading catering company in the UK is seeking an Operations Support Manager to oversee multiple sites and drive food quality and service excellence. The ideal candidate will possess multisite management experience, culinary skills, and strong interpersonal abilities to build relationships with clients. Responsibilities include managing teams, relationship building, and supporting kitchen operations as needed. This role offers a salary of £40,000 plus a car allowance, along with various benefits including bonuses and development opportunities.

Benefits

Bonus potential up to 10% based on performance

Free meals on shift

Staff discount scheme

Career development opportunities

Qualifications

• Experienced contract catering Operations Support Manager with multisite experience.
• Self-motivated, resilient, and highly organised with priority management skills.
• Proficiency in Microsoft Office and data presentation.

Responsibilities

• Manage, inspire, and engage the teams across multiple sites.
• Understand and manage the schools' restaurant profit contribution effectively.
• Meet with clients and stakeholders to foster relationships.
• Act as a chef and support kitchen operations when necessary.

Skills

Multisite management experience

Passion for food

Strong interpersonal skills

Proficiency in Microsoft Office

Job description

About the Role

Due to continued business growth, an exciting opportunity has arisen for experienced Operations Support Managers to join our team. Geographically, you will support the operations manager across their portfolio of sites.

You will need multisite management experience, a passion for food and service, and craft skills to support in the kitchen when needed.

Responsibilities

• Manage, inspire, and engage the teams.
• Understand, track, and manage the schools' restaurant profit contribution to the business, being conscious of our food and service offering and client expectations.
• Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students with better food.
• Manage at least four sites; guide chef managers with day‑to‑day running of the site and build excellent client relationships.
• Act as a chef by trade and be happy to work in the kitchen when needed.
• Converse comfortably at all levels, from the kitchen to the board room.
• Self‑motivate, be resilient, highly organised, and prioritise effectively.
• Proficient with Office suite; produce spreadsheets and presentations to demonstrate performance.

What We're Looking For

• Experienced contract catering Operations Support Manager with multisite experience.
• A passion for food, a balance between operational efficiency and culinary involvement.
• Strong interpersonal skills to build trust with clients and stakeholders.
• Self‑motivated, resilient, and highly organised with priority management skills.
• Proficiency in Microsoft Office and data presentation.

Working Years

52 weeks per year (25 days paid annual leave plus bank holidays).

Pay Details

£40,000 per year plus car allowance of £3,840 per year (paid monthly).

Benefits

• Bonus potential of up to 10% (discretionary) of salary based on performance.
• Free meals on shift, uniform, pension and other great company benefits.
• Loads of free qualifications and career development opportunities.
• Staff discount scheme at over 850 retailers.
• Monthly opportunities for the best teams to win shopping vouchers.

About IFG

Welcome to IFG, we are one of the fastest growing education catering companies in the country and were recently awarded Education Caterer of the Year at the Foodservice Catey Awards.

Why Join Us

Do you want to be part of a growing business with an industry‑leading social impact agenda? We want awesome people to help us feed more children better food.