Operations Support Coordinator

Axon Moore; Chester; On-site; GBP 23,000 - 25,000; Full time

Job summary

A growing hospitality business in Chester seeks an Operations Support Coordinator to manage tenancy changeovers and provide admin support. Ideal candidates will have strong relationship-building and Excel skills, with an emphasis on attention to detail in a fast-paced environment. The role offers a salary of £23,000 - £25,000 and is office-based.

Qualifications

• Ability to build strong relationships across multiple departments.
• High degree of accuracy and attention to detail.
• Strong communication skills.

Responsibilities

• Check and process all tenancy changeovers.
• Prepare necessary documentation for tenancy agreements.
• Provide admin support to Operations Directors.

Skills

Relationship building

Excel

Word

Outlook

Attention to detail

Communication skills

Job description

Axon Moore are delighted to be recruiting for a fast growing hospitality business based in Chester who are looking for a Operations Support Coordinator to join their friendly team. Here, you will be joining a business with a fantastic culture and will work out of their stunning offices.

Purpose and Key Responsibilities

• To check and process all tenancy changeovers under instruction from Business Development Managers in line with Statutory Code including preparing all necessary documentation
• Processing Mid Term adjustments and implementing billing lines on Navision
• Raising PO's and distributing reports internally
• To complete and update trackers daily (Excel)
• Sending Meeting Notes to customers in line with Statutory Code
• Co-ordinating and Administering Regional Lettings Calls
• Adhering to Code of Practice process for Long Term Tenancy Agreements
• To chase outstanding paperwork from Business Development Managers
• To advise internal office staff and external suppliers of tenancy changes
• Setting up customer accounts on Navision including billing lines
• Liaising with Estates Managers and Regional Operations Directors across the business
• To process all assignment of lease instructions from Business Development Managers
• To provide admin support to Operations Directors, Estates and Business Development Managers
• To deal with incoming post/general correspondence for Operations Directors, Estates and Business Development Managers
• Setting up customer accounts including billing lines and updating Premises information on an internal data base (Navision)
• Dealing with Notice to Quit letters and issuing on behalf of the company
• Processing all product discount forms from Business Development Managers
• Arranging Inventories/valuations for Business Development Managers
• Liaising and actioning internal queries from other accounts, credit control and telesales
• Completing agreements in line with departmental KPIs
• Ad hoc reports and tasks as required
• Work within the guidelines and always maintain GDPR requirements.

Skills and Experience

• Ability to build strong relationships across multiple departments
• Word, Excel and Outlook skills (including Inbox management and mail merge) essential
• High degree of accuracy and attention to detail
• Enthusiastic and motivated individual
• Strong communication skills
• Ability to work under pressure and able to meet tight deadlines
• Organised and proactive approach to working by demonstrating versatility and flexibility.
• The ability to work on your own is a must but equally be able to work as part of a team.
• Be able to work at pace in a forever changing environment
• Previous experience in processing tenancy agreements is desirable but not essential

Compensation

In return you will be offered a salary of between £23,000 - £25,000 DOE and will work 5 days per week from their stunning head office