Operations Support Administrator

Ipsum; Milnthorpe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK-based company in Milnthorpe is seeking an Operations Support Administrator to provide key support services and ensure compliance in operational units. The successful candidate will be organised and proactive, with strong communication skills and admin experience. You will play a vital role in booking training, maintaining documentation, and supporting the team. Competitive benefits include annual leave, pension plan, and career development opportunities.

Benefits

25 days annual leave plus bank holidays

Group Personal Pension Plan

Career development & progression

24/7 access to a virtual GP

Mental health support & counselling services

Cycle to Work scheme

Discount club for supermarkets and gyms

Life assurance cover

Long service recognition

Enhanced Maternity Pay

Active local social committees

Regular social events

Paid volunteering opportunities

Qualifications

• Admin experience with strong customer focus.
• Ability to communicate confidently via phone, email, and Teams.
• Calm under pressure and proactive in making improvements.

Responsibilities

• Provide key support services and ensure compliance across operational units.
• Book training and update company systems.
• Maintain business and team documentation.

Skills

Organisational skills

Proactive communication

Customer focus

Experience with Microsoft Office

Tools

SharePoint

Job description

Operations Support Administrator - Milnthorpe

What's in it for you

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.

• 25 days annual leave plus bank holidays with the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the role

As an Operations Support Administrator at Ipsum, you'll provide key support services and ensure compliance across our operational business units, working as part of the Group Operational Support Team to help drive efficiency and maintain high standards.

As a Operations Support Administrator you will

• Book internal/external training and update company systems
• Issue and record tools, PPE, and manage renewals/recalibrations
• Enter audit/inspection data into systems
• Raise purchase orders to support activities
• Action shared-service requests (e.g. hotel bookings)
• Handle post, parcels, stock replenishment, and greet visitors
• Scan, print, and upload training and ID documents
• Maintain business and team documentation
• Update databases and company portals
• Support Operations Support team colleagues
• Pursue personal development within the role

About you

We are looking for an organised, proactive, and confident communicating across phone, email, and Teams. With admin experience and a strong customer focus, you stay calm under pressure and take pride in making improvements. You're comfortable using Microsoft Office, and SharePoint knowledge is a plus. Experience in a safety-critical environment would be beneficial.

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