Operations Supervisor: Lead Safety‑First Team

Norwich City Services Ltd; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public service provider in Norwich is seeking a Supervisor to support the Contracts Manager by ensuring safe and efficient delivery of operations. The role involves leading a team, conducting safety inspections, and managing HR processes. Ideal candidates have ILM Level 3 in Leadership and Management and IOSH Managing Safely certification. This position promotes a customer-focused culture and offers a flexible work environment with benefits including 25 annual leave days and a cycle-to-work scheme.

Benefits

Living Wage Employer

Cycle to Work Scheme

Supportive and inclusive environment

Employee Assistance and Occupational Health

Commitment to learning and development

25 days annual leave plus 8 bank holidays

Qualifications

• Proven experience in supervising teams and operational workstreams.
• Knowledge of health and safety regulations, including asbestos awareness.
• Experience with HR processes like recruitment and performance management.

Responsibilities

• Support the Contracts Manager in operational workstreams.
• Conduct safety inspections and maintain compliance.
• Oversee daily performance of the team and resource planning.

Skills

Leadership and Management

Health and Safety Regulations

Problem-Solving Skills

Communication

Organisational Skills

Education

ILM Level 3 in Leadership and Management

IOSH Managing Safely certification

Job description

A public service provider in Norwich is seeking a Supervisor to support the Contracts Manager by ensuring safe and efficient delivery of operations. The role involves leading a team, conducting safety inspections, and managing HR processes. Ideal candidates have ILM Level 3 in Leadership and Management and IOSH Managing Safely certification. This position promotes a customer-focused culture and offers a flexible work environment with benefits including 25 annual leave days and a cycle-to-work scheme.