Operations Supervisor: Lead Freight Team & Service Excellence

FedEx; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company in Dartford is seeking an Operations Supervisor to oversee a team of operatives and drivers. In this full-time position, you will ensure efficient operations, promote a positive team atmosphere, and meet service targets. Ideal candidates will have experience in freight processing environments and possess strong communication skills. We offer a competitive compensation package and opportunities for personal development. Join us to contribute to a diverse workplace dedicated to delivering outstanding customer experiences.

Benefits

Attractive compensation package

Training and development opportunities

Employee Assistance Program

Reduced-rate shipping for employees

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and teams time effectively with attention to detail.
• Energetic and enthusiastic personality.
• Strong customer focus and good communication skills.

Responsibilities

• Supervising a team of operatives and drivers.
• Ensuring all team members are motivated and treated fairly.
• Planning actions to achieve service level targets.
• Educating team on business goals and service objectives.
• Ensuring safe and compliant working practices.

Skills

Managing a shift

Attention to detail

Customer focus

Communication skills

Energy and enthusiasm

Job description

A global logistics company in Dartford is seeking an Operations Supervisor to oversee a team of operatives and drivers. In this full-time position, you will ensure efficient operations, promote a positive team atmosphere, and meet service targets. Ideal candidates will have experience in freight processing environments and possess strong communication skills. We offer a competitive compensation package and opportunities for personal development. Join us to contribute to a diverse workplace dedicated to delivering outstanding customer experiences.